ChatNexus · 2026

Intelligent API Aggregation
& Business Middle Platform

One-stop API integration, intelligent customer service, and cross-border mall system development for overseas e-commerce, SaaS platforms, and enterprise clients.

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99.9%
Availability SLA
<200ms
API Response
20+
Languages Supported
API Aggregation Hub
Shopify · Amazon · TikTok
Smart Customer Service
AI · Omnichannel Inbox
Cross-border Mall
Multi-currency · Modular
Official APIs · Secure · Microservices

Why ChatNexus

Solid tech foundation, worry-free business growth

Official APIs

All platforms use official interfaces, no ban risk, <200ms response

AI-Native

Intent accuracy >92%, multilingual drafts in 30s, 3x efficiency

Modular

Microservices architecture, add features on demand, no full purchase required

Secure & Compliant

AES-256 encryption, GDPR & CCPA ready, full data control

Our Products

From APIs to customer service, from mall to middle platform

API Aggregation Hub

One integration, multi-use. Standardized gateway with unified auth and rate limiting.

  • Shopify / Amazon / TikTok Shop
  • Orders · Inventory · Logistics real-time sync
  • Custom webhooks & callbacks
For cross-border ERP / multi-platform ops

Smart Customer Service

One backend for all channels, AI-assisted replies, automated ticket routing.

  • Omnichannel inbox: Web / App / Social
  • AI intent recognition + multilingual drafts
  • Ticket SLA & weekly insight reports
For cross-border CS / SaaS support

Cross-border Mall System

Modular e-commerce middle platform for multiple countries, currencies, and languages.

  • Multi-store management (Shopify/Amazon/TikTok)
  • 20+ languages, local payments & logistics
  • Coupons / membership tiers plug-and-play
For DTC brands / B2B wholesale

Client Stories

Real feedback from real business scenarios

“After integrating ChatNexus, customer service efficiency increased by 80%. Previously 3 people worked until the end of the day, now 2 can leave on time.”

— Shopify Apparel Brand
Monthly GMV $300K

“The weekly report warned of a surge in size complaints 10 days in advance, helping us avoid a large-scale return and saving about $20K.”

— TikTok Shop Beauty Brand
50K+ monthly orders

Flexible Delivery On-Demand

SaaS · Private Deployment · Custom Development

SaaS Subscription

Out-of-the-box, pay-as-you-go, fast start

Private Deployment

Source code delivery, full data control

Custom Development

Based on middle platform, tailored to business

Full Documentation · 7×24 Technical Support